We care as much about your item as you do which is why each item is carefully packaged to ensure a safe delivery. We believe in providing our customers with an ultra-speedy service. To ensure this is achieved, all of our systems are fully automated so orders are transferred for processing within minutes. If you request to cancel through eBay within 30 minutes of when your order is placed, we will do our best to cancel, however, it is not guaranteed. Certain conditions for free returns do apply. Please see Returns information tab for more details.